Assistant Maintenance Manager CBC

Oversee and lead a team of technicians at the resort to ensure functionality, reliability, efficiency and quality in the resort’s utilities, infrastructure and guest rooms while ensuring the highest guest experience quality.

Job Description:

Overview:

Oversee and lead a team of technicians at the CBC to ensure functionality, reliability, efficiency and quality in the resort’s utilities, infrastructure and guest rooms while ensuring the highest guest experience quality.

Responsibilities Include:

• Scheduling and daily approval of departmental hours.
• Lead and direct the preventative maintenance of resort equipment.
• Lead and direct the preventative maintenance of rooms.
• Oversee all installation, repair and upkeep operations of the resort’s facilities.
• Ensure all room and property related maintenance work is logged, supervised and billed to the relevant areas.
• Liaise with external contractors and third-party services.
• Develop, implement and maintain various maintenance and engineering reports and checklists and procedures.
• Attend daily HOD meetings and other meetings as required.
• Conduct daily briefings with department.
• Ensure adequate stock of parts and material.
• Carrying out inspections of the facilities to identify and resolve issues.
• Monitor expenses and control the budget for maintenance.
• Assist with developing and monitoring the annual budget for regular operations, capital expenditure and utility consumption
• Oversee the pool maintenance and operation keeping daily records of test results and chemicals.
• Ensure compliance with health and safety requirements.
• Allocate workload and supervise staff ensuring quality and efficiency.
• Comply with the hotel’s mission and standards in performing maintenance activities.
• Maximize maintenance team potential with a balanced focus on operations, guests, employee and owners’ satisfaction.
• Attend EC and STRATA meetings where required while keeping a good relationship with the various stakeholders.
• Respond to guests’ maintenance needs promptly and ensure guests receive professional, efficient, prompt and courteous service to hotel standards.
• Take responsibility for the cleanliness and safety aspects of all plant and mechanical equipment rooms.
• Train engineering department staff on correct maintenance procedures and assists in repairs as needed.
• Develop, implement, and direct all emergency response programs.
• Respond to emergency situations after normal workings hours

Requirements:

• Sound knowledge of plumbing, HVAC, waste-water plants, generators, pumps, and electrical systems.
• Experience in planning maintenance operations.
• Outstanding organizational and leadership abilities
• Advanced Computer Skills
• Excellent verbal and written communication skills
• Bachelor of Science in Engineering Preferred
• 5 Years’ Experience in a similar role
• Knowledge and operation of computer software – Workforce Management, HOTSOS, Opera, Excel, Word, Microsoft etc.